Terms of Service

KUBBINO PLAY S.R.L., registered in Romania, trade register no. J2026036909001, tax ID 54834170 (VAT RO54834170), registered office: Str. 1 Decembrie 1918 nr. 116, et. 2, ap. 40, Tecuci, jud. Galați, 805300, România. You can reach us any time at hello@kubbino.com and we answer within two working days.

A personalized children's story, written and illustrated for the child you describe, using the photos you upload as a likeness reference.

Depending on the package you choose, the order may include a digital book, a narrated audiobook, a printed hardcover book and extras such as a coloring book, magnets, a page print, a papyrus print or a drawstring bag.

Every book is unique. Illustrations are created by artificial intelligence guided by your photos and description, so they are an artistic likeness, not a photograph.

Payment is taken before the book is created, because creating it costs us real time and computing power.

Prices shown at checkout include VAT where it applies. Delivery is charged separately when something physical ships.

Card payments are handled by our payment provider. We never see or store your full card details.

The illustrated book is usually ready 10–15 minutes after payment. You receive a private link and an email when it is done.

You can download the PDF and share the private reading link with family. Keep the link safe — anyone who has it can read the book.

You approve the artwork before anything goes to print. Printed items are made to order specifically for your child.

Delivery times are estimates, not guarantees. We will always tell you if something is delayed.

You confirm that you have the right to upload the photos you send us, and that you are the parent or legal guardian of the child, or have their guardian's permission.

You keep ownership of your photos. You give us permission to use them only to create your order.

You may not use the service to create content that is illegal, hateful, sexual, or that involves a child whose guardian has not agreed.

The finished book is yours for personal, family use: read it, print it, and give it as a gift.

Reselling the book, or using it commercially without our written permission, is not allowed.

If the finished book is broken, badly wrong, or clearly not what you ordered, tell us and we will fix it or refund you. See our Refunds & Returns policy.

We are responsible for delivering what you paid for. We are not responsible for losses we could not reasonably have foreseen.

We may update these terms. The version in force is the one published when you place your order.

These terms are governed by the law of Romania. As a consumer you keep all rights given to you by the law where you live.